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Home » Customer Service Officer Job Vacancy at Fina Trust Microfinance Bank

Customer Service Officer Job Vacancy at Fina Trust Microfinance Bank

    Customer Service Officer Job Vacancy at Fina Trust Microfinance Bank | Location: Ikeja Lagos

    Fina Trust Microfinance Bank Limited was insured as a microfinance bank by the Central Bank of Nigeria (CBN) in September 2009 and commenced operations in October 2009. It operates in Lagos State as it is licensed by the state. The registered address of the company is 46 Toyin Street, Ikeja, Lagos.

    Role Description

    • This is a full-time on-site Customer Service Officer role located in Lagos.
    • The Customer Service Officer will be responsible for managing customer satisfaction, providing customer support, creating a positive customer experience, and providing customer service.
    • The Customer Service Officer will also be responsible for maintaining customer records, handling customer complaints, and resolving customer issues in a timely and professional manner.

    Qualifications

    • Bachelor’s Degree in Business Administration, Marketing, or related field
    • Strong interpersonal skills
    • Demonstrated ability to ensure customer satisfaction
    • Experience in providing excellent customer support
    • Proven experience in creating a positive customer experience
    • Ability to provide exceptional customer service
    • Excellent communication and problem-solving skills
    • Experience working in the financial services industry is a plus

    Application Closing Date
    Not Specified.

    How to Apply
    Interested and qualified candidates should send their Resume to: hr@finatrustmfbank.com using the Job Title as the subject of the email.

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